The King’s School, Chester
The King’s School, Chester chooses Independent Schools Marketing to deliver inset training
Frontline staff at the King’s School, Chester recently enjoyed an intensive inset course in customer care courtesy of Lindsey Crosswell, Director at Independent School’s Marketing. The King’s staff who meet, greet and assist a wide range of visitors in the course of their day to day work, employed innovative telephone and face to face role play techniques and examples from the commercial sector to brush up on ways to manage a wide variety of situations which occur their busy working lives. The participants were unanimous in their praise of this new style of inset course and were inspired to continue to give the best possible quality of visitor service.